Droplen is made for answering your questions by professionals, influencers, mentors and industry leaders. Here we do our job first by answering the frequently asked questions that you may need to get familiar with Droplen features.
If you still have any questions that we didn’t answer here please feel free to talk to us anytime by sending your inquiries in Contact Us page, and we will be more than happy to answer your specific questions.
Account
Can anyone see my phone number?
No! This is the only short and correct answer, Droplen main purpose is to keep your phone number private so anyone can reach you directly without knowing your private contact data. Droplen users can only see your Droplen number and use it to find your profile.
What is Droplen number?
Droplen number is a unique number that people can use to find you in Droplen. for standard users it’s a long 11 characters number, for Pro users it’s a short 6 characters number so they can easily share it on social media or print it on business cards.
Droplen number is randomly generated and it’s totally different from your personal phone number, you need to know that your phone number will keep private and no one ever can see it in Droplen.
Why to upgrade to Pro account?
There is two kind of accounts in Droplen, the standard account and the Pro one. Standard account is what you get when you join Droplen for the first time, you can use it for making calls to professionals or influencers. But if you are one of those professionals who want to receive paid calls, you need to upgrade to Pro account.
How to create Droplen account?
To create your Droplen account just download our app from App Store or Play Store, tap Start Now, type your Phone Number that you have access to receive Verification Code. In the next step type the verification code you just received in SMS and you will create Droplen account.
For Android, you don’t need to type the Verification Code if the SMS is received to the same phone you are using to create your account, in this case, you will automatically login to your new account without verification code.
Payments
How to add Points?
To make paid call to Pro users, you need to have enough points for 1 minute at least, to add points just go to Settings menu from bottom bar, select Add Points menu, select the suitable package for number of points you want then you can complete the payment using the payment method saved in your operation system. If you are on iOS you will pay using your Apple ID on Android you will pay using your Google account.
What is Droplen points?
Droplen points is the currency you use to call Pro users in Droplen, we choose to use Droplen points as a currency so you can call any Pro user in any country no matter what is his local currency. In order to call Pro users you need to have enough points for 1 minute at least.
